Herff Jones is committed to the privacy and security of its customers and we take this responsibility seriously. We have taken steps to mitigate the potential impact and notified law enforcement. We promptly launched an investigation and engaged a leading cybersecurity firm to assist in assessing the scope of the incident. On its website, Herff Jones has posted this statement: “We recently became aware of suspicious activity involving certain customers’ payment card information. “We want to assure you that we are taking this situation very seriously and are working closely with Herff Jones to fully understand exactly what happened and how they are addressing the issue.” “Barnes & Noble College has been notified that Herff Jones recently discovered they had been the victim of a cyberattack after receiving reports of possible fraudulent activity on student customers’ personal payment card accounts, which may have compromised customer data,” a statement from Barnes & Noble says. Several incidents emerged at BU, as well, when some students and parents noticed their credit cards had been compromised after ordering caps and gowns from the Herff Jones site. The hack appears to have come to light earlier this week, when students at the University of Houston, University of Illinois, Towson University, and Purdue University began noticing suspicious activity on their credit cards. Law enforcement authorities have been notified by Herff Jones and are investigating.A customer service phone line has been set up to assist institutional and individual customers on this specific issue: 855-0535-1795.Herff Jones is contacting impacted customers, and their schools, as well as working with Barnes & Noble College.Herff Jones will fulfill orders to customers with “Bill Me Later” to avoid any delays. Payment functions on the Herff Jones website have temporarily been taken down, and customers can securely place orders on the Herff Jones core sites without submitting payment information.The vendor is reinforcing existing security measures, trying to trace the origins of the hack, mitigate the impact, and eliminate unauthorized access to payment card information within their systems.Independent third-party vendor Herff Jones, based in Indianapolis, is having the issue investigated by both internal and third-party security experts.BU’s 2021 Commencement is this weekend.Ī number of steps are underway, including: The timing comes as BU, and other schools, wrap up a historic school year disrupted by the coronavirus pandemic. Prior results do not guarantee or predict a similar outcome.Herff Jones, the company that offers graduation merchandise through Barnes & Noble at BU, as well as regalia-such as class rings and yearbooks-for other colleges and universities across the country, reported this week that it was the victim of a cyberattack that compromised thousands of student customers’ personal payment credit card accounts. Gregory Stone, Director of Case and Financial AnalysisĮmail: or (800) 575-0735 or (212) 545-4774Īttorney Advertising. Wolf Haldenstein Adler Freeman & Herz LLP If you wish to discuss this investigation or have any questions regarding your rights and interests in this matter, please immediately contact Wolf Haldenstein by telephone at (800) 575-0735, via e-mail at or visit our website at Contact: The reputation and expertise of this firm has been repeatedly recognized by the courts, which have appointed it to major positions in complex consolidated litigation. The firm has attorneys in various practice areas and offices in New York, Chicago and San Diego. Wolf Haldenstein Adler Freeman & Herz LLP has extensive experience in the prosecution of consumer rights litigation in state and federal trial and appellate courts across the country. If you made a purchase or rental from Herff Jones this year and have incurred fraudulent charges, it is possible that your name and credit card or banking information were compromised and are being offered for sale on the dark web. Students at The University of Houston, Purdue University, Towson University, and The University of Delaware (among others) have reported their payment card and/or bank information stolen as a result of making purchases or rentals from Herff Jones. NEW YORK and CHICAGO, (GLOBE NEWSWIRE) - Wolf Haldenstein Adler Freeman & Herz LLP, a preeminent national consumer rights law firm, announces that it is investigating claims on behalf of customers who used a credit or debit card or made an electronic funds transfer this spring to rent caps and gowns or buy school rings from Herff Jones for college graduation.
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